Since the beginning of time, HSBC bank statements, and before that Midland Bank Statements, have come with two holes punched in the left hand margins for ease of filing in the once ubiquitous two ring binders.
So not best pleased when this month's statement turns up this lunchtime without any hole punching at all. No customer consultation, no warning, nothing. So they have shaved a small amount off the cost of printing my statement, while I get 30 seconds added to my filing time, not including recovery action to deal with the occasional hole punching error.
One assumes that this is all part of the drive to push us off paper. The bigger wheeze for quietly transferring paper handling costs from them to us - which they manage to sell as a plus rather than as a minus.
PS 1: I note in passing that the effect of moving from paper to electronic office notices in the Treasury, probably around the turn of the millennium, was that no-one much read them any more, even on the way to the waste paper basket.
PS 2: I also mention that an older lady bank clerk in HSBC was really pleased a few weeks ago to see our genuine Midland Bank paying in book. Not something that she had seen for ages.
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